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Privacy Statement
Terms of Use
Use of this site implies Agreement to the following Terms of Use. Please take time to read this page carefully. Do not use this site if you do not agree to abide by the terms set forth below.
Privacy Policy
We take every opportunity to respect the privacy of our site visitors. We only collect personal information (e.g. e-mail address, name, address, phone, etc.) if you provide it to us for the specific use of our e-mail-based communication programs. If you do not want us to have any personal information about you, please do not submit it to us. We do not redistribute any information collected from our site visitors unless specifically stated at the time of collection. We may occasionally collect non-personal information (i.e. browser type, what site led you to us, etc.) for site statistics and tracking purposes. To help us improve our site to better meet your needs we may employ the use of cookies. We, under no circumstances, are seeking to solicit information from minors, and will remove them from our mailing list once we are notified. If you are receiving e-mail from us and wish to unsubscribe from our list please visit our unsubscribe page to do so and we will make a reasonable effort to see that you are removed from the list.
Copyright
All content included on this site, other than user equipment and service data ("User Data"), such as text, graphics, logos, button icons, images, audio clips and software, is the property of DecisionOne or its suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of DecisionOne and protected by U.S. and international copyright laws. All software used on this site is the property of DecisionOne or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site, other than User Data, is strictly prohibited.
Trademarks
DecisionOne logos and service names are trademarks of DecisionOne and its affiliates and DecisionOne trademarks may not be used in connection with any product or service that is not DecisionOne's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DecisionOne. The following are trademarks of DecisionOne: Local. Reliable. Cost Effective.™ Your Technology Support Company™ DecisionOne Takes Care of Your Technology so You Can Take Care of Your Business.™ Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries. Lotus Authorized Support Center is a trademark of Lotus Development Corporation. Sun, Sun Microsystems, and the Sun Logo are trademarks or registered trademarks of Sun Microsystems, Inc., in the U.S. and other countries. All other trademarks or registered trademarks are the property of their respective owners.
Disclaimer
THIS SITE IS PROVIDED BY DECISIONONE ON AN "AS IS" BASIS. DECISIONONE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DECISIONONE DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT AS EXPRESSLY SET FORTH IN THE SERVICE AGREEMENT. DECISIONONE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES, EXCEPT AS EXPRESSLY AGREED BY DECISIONONE AND THE USER IN THE SERVICE AGREEMENT.
Links to Other Sites
The links in this area will let you leave this site. The linked sites may not be under the control of DecisionOne and DecisionOne is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. These links are provided only as a convenience, and the inclusion of any link does not imply endorsement of the site.Software Telephone Support & Calling Card Orders
Our Web site was developed to support secure online ordering through secure socket layer (SSL) technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. All information that you provide during the shopping process is encrypted for your protection. (You'll know that you're in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer.) Furthermore, information provided to us as a result on your online purchase is completely confidential and will not be disclosed or sold to any other party.
You can expect to receive your product pin number via email within 24 hours of submitting your order. DecisionOne is not responsible for incorrect email address information provided by the user. Please contact DecisionOne at the phone numbers listed on the ordered product page if you have any questions.
The list of supported software is subject to change. Names referenced are registered/trademark of respective publisher. For PC Software Support, an incident is defined as one question from an end-user and is considered closed when a reasonable resolution has been offered. For Server Software Support, an incident is defined as one question from a LAN or System Manager and is considered closed when a reasonable resolution has been offered.
DecisionOne Netscape Support covers the troubleshooting of Netscape products. It does not cover third party hardware, peripherals, or other software. Support for other software may be available through DecisionOne's PC Support services, which requires an additional support incident to be established. You should contact the individual vendor for support on third party hardware, peripherals, and software not supported by DecisionOne PC support Services.
Upon calling DecisionOne for support, an incident of support will remain open for four days and/or a reasonable solution has been offered. DecisionOne support services does not guarantee a resolution.
Support does not include pre-installation research, design, or consulting. If the customer needs assistance during the installation, support could be provided, but this would be on a "best effort" basis. Design flaws, hardware and software incompatibilities, OS bugs or communication problems that prevent completion will be pointed out to the customer, but the customer will be responsible for resolving these issues. DecisionOne will not be responsible for resolving any network design issues.
Support does not include support of programming languages, custom applications or network setup. DecisionOne will assist end-users with functionality but will not offer development assistance. Products will be supported for the current release and one previous release only.
Applicable Law
This site is governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws provisions. DecisionOne reserves the right to make changes to dthis site and these disclaimers, terms and conditions at any time.
Any questions, comments or concerns about our privacy policy may be addressed to webmaster@decisiononecorporate.com © 2006 DecisionOne Corporation. All rights reserved.