Markets

Outsourcer Customers

Your clients choose your company for the very reasons you'll want to partner with DecisionOne - to get best-in-class processes and IT management resources, reduce costs, improve efficiency, and gain a competitive edge.

Share Your Best Decisions with Your Clients

Through DecisionOne's cost-effective technology support services, Information Technology Outsourcers (ITOs) and Business Process Outsourcers (BPOs) can enhance their current offerings, deliver current services more cost competitively, and focus more exclusively on value-added functional and business process performance rather than the technology infrastructure on which it runs.

You know the value of demonstrating your extensive experience to your client when you pursue a new opportunity…

DecisionOne has 45 years of experience providing complete lifecycle support from the desktop to the data center:
  • Deployment (IMACS)
  • Maintenance
  • Support
  • Technical Service Center/Help Desk
  • Logistics
  • Disposal/Reclamation

DecisionOne can help you win new business with world-class processes

Whether you are currently in business in the United States and Canada or are entering this market for the first time, DecisionOne has the geographical coverage and skills at the ready immediately.

Large opportunity pursuit teams including industry veterans
  • Account Executives and Sales leadership
  • Product Managers and Subject Matter Experts
  • Program Managers and Operational Support executives
Well crafted solutions for complex opportunities
  • Solution Architects
  • Standard Statements of Work (SOWs)
  • Industry best practices
Competitive pricing
  • Dedicated pricing team
Professional proposals
  • Proposal writing team
High level executive involvement
  • Executive sponsors
Service Planning
  • Parts Logistics

Big deals evolve by the day, hour, and minute...
You need a service partner that moves as quickly as you do. That's DecisionOne.