Marietta, GA, and Devon, PA - August 17, 2006 – Teck Vond, a minority owned, small business certified counterintelligence agency specializing in risk management and loss prevention, has selected DecisionOne, a technology support services firm, as a certified installer for TalkSwitch PBX systems. Per the agreement, DecisionOne will provide installation services for Teck Vond’s customers who purchase TalkSwitch phone systems.
“We’re not a phone company, but we know technology,” said Eric Brown, President and CIT Executive Director, Teck Vond. “Our focus is Homeland Security, but we continue to search for products and services that exceed our standards of excellence. TalkSwitch is more than a PBX phone system; it’s a technologically advanced multi-office communications platform with robust enterprise features. Our partnership with DecisionOne combines the power of innovation and advanced technology with the best in nationwide support. Using DecisionOne’s technicians to provide field services, we can expand our install base significantly by quickly connecting regionally dispersed personnel with their corporate office via a single, secure VoIP network. We are pleased to partner with and look forward to exploring additional opportunities with DecisionOne.”
DecisionOne was recently honored with an Internet Telephony® Product of the Year award for its Desktop to Dialtone™ offering, which is a portfolio of nationwide technical support services for VoIP original equipment manufacturers and service providers that creates an immediate national support services infrastructure for those companies that may not have services capability. Desktop to Dialtone™ services span the VoIP lifecycle to include network assessment, logistics, deployment, technical service desk, and maintenance.
“DecisionOne is pleased to partner with Teck Vond to provide national installation services to their TalkSwitch customers,” said Steve Martin, Chief Operating Officer, DecisionOne. “With this agreement, we continue to position ourselves at the forefront of VoIP support services providers. This opportunity highlights our ability to service a multitude of industries, including business security.
About Teck Vond
Teck Vond provides critical loss prevention services to businesses, organizations and government agencies. Teck Vond's mission is to strengthen US interests by educating them about business espionage, protecting against threats, maintaining sensitivity to the negative impact of security violations made public, and bridging the gap between private organizations and law enforcement. For more information, call 1-866-309-6150 or visit our website at http://www.teckvond.com/.
About DecisionOne
Headquartered in the Philadelphia suburb of Devon, Pennsylvania, DecisionOne delivers technology support services to commercial enterprises, government agencies, Original Equipment Manufacturers (OEMs), outsourcers, and resellers throughout North America. The company's footprint of service locations and centralized support capabilities throughout the U.S. and Canada enable DecisionOne to provide local, reliable, cost-effective solutions that address needs at every point along the technology support lifecycle - from initial planning and assessment, to installation and maintenance, to asset disposal and/or reclamation. DecisionOne takes care of your technology so you can take care of business. More information about DecisionOne can be found on the web at http://www.decisionone.com. For more information on Desktop to Dialtone™ , access http://www.desktop2dialtone.com/.
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