- Services
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- The DecisionOne Difference
- Case Studies
- OEM Case Studies
- Outsourcer Case Studies
- Reseller Case Studies
- Public Sector Case Studies
- Commercial Enterprise Case Studies
- Data Center / High Availability Services Case Studies
- Specialty Equipment Services Case Studies
- Service Desk Case Studies
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Logistic Services
Core capabilities in onsite, remote, and logistic services provide a foundation for DecisionOne's technology lifecycle support services. |
- Benefits
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- ISO 9000:2000 certified facilities with deep, experienced workforce with technical certifications across multiple products and technologies
- Increased visibility through real time web access to all product inventory, shipping, and receiving
- Decreased inventory exposure through 100% visual inspection of inventory for discrepancies and observable external shipping damage
- Increased flexibility and scalability of workforce and processes, based on your requirements
- Complete management and execution of logistics process from receiving through shipping, enabling you to focus on your primary business
- Secure, dedicated stocking locations with 24 hour Security Guard service, access by badged employees only
- Improved customer satisfaction through reduced capital, infrastructure costs, and reduced business complexity
- Technologies Supported
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- Desktop, laptop, and workgroup devices
- Displays -CRT/LCD monitors, LCD/Plasma TVs
- Printers, scanners, and multifunction equipment
- Kiosks and POS equipment
- PDAs and wireless devices
- Network devices
- Digital and photo imaging devices
Look to DecisionOne for Cost-Effective Centralized Depot Services
DecisionOne Logistic Services are designed to help our customers cost-effectively utilize centralized depot service center capabilities. DecisionOne provides single source servicing for all of your technology support challenges enabling you to integrate logistics together with onsite services and remote technical service support all from one service provider.
- DecisionOne's Logistic Services include:
- Services Highlights
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- ISO 9001:2000 certified Logistics and Repair facilities
- More than 113,000 active part numbers for more than 15,000 types of equipment, and more than 200 part stocking locations
- More than 1.5 million units of repairable and consumable parts in inventory, with 99.96% accuracy
