DecisionOne Snapshot

• DecisionOne is the largest independent IT services provider in North America with more than 2,500 technology professionals
• More than 113,000 active part numbers for more than 15,000 types of equipment, and more than 200 part stocking locations
• More than 1.5 million units of repairable and consumable parts in inventory, with 99.96% accuracy
• ISO 9001:2000 certified Logistics and Repair facilities
• 24 by 7 Technical Service Desks, handling more than 300,000 calls each month

Corporate Headquarters

426 West Lancaster Avenue
Devon, Pennsylvania 19333
Phone: (800) 767-2876
Sales Inquiries: (888) 287-9202
Fax: (610) 296-2910

DecisionOne Canada

25 Kinnear Court
Richmond Hill, Ontario L4B1H9
Phone: (800) 554-5179
Fax: (905) 882-1579

DecisionOne provides Original Equipment Manufacturers (OEMs), outsourcers, and resellers and their clients throughout North America with local, reliable, cost-effective technology support and professional services.

We are the premier partner for these organizations because we are a single source, multi-vendor provider with integrated onsite, field, and logistics services capabilities. Our footprint of service locations and centralized support capabilities throughout the U.S. and Canada enable us to provide local, reliable, cost-effective solutions that address needs at every point along the technology support lifecycle — from initial planning to installation and maintenance to asset disposal and/or reclamation.

Service Offerings Maintenance Deployment (IMAC) Assessments Technical Service Desk Logistics Asset Recovery

Technologies Supported Data Center/High Availability Desktop/Workgroup Network and Communications Specialty Equipment